HHS OCR report · 2021
CSI Financial Services, LLC dba ClearBalance data breach
OCR report facts
- Covered entity
- CSI Financial Services, LLC dba ClearBalance
- Entity type
- Business Associate
- State
- California
- Individuals affected
- 3,191
- Submission date
- Jul 10, 2021
- Type of breach
- Hacking/IT Incident
- Location of breached information
- Business associate present
- Yes
- Status
- Archive (closed)
OCR description
The business associate (BA), CSI Financial Services, dba ClearBalance, reported that employees were the victims of an email phishing scheme that affected the electronic protected health information (ePHI) of 3,191 individuals. The ePHI involved included names, addresses, drivers’ license numbers, Social Security numbers, diagnoses, and financial information. The BA notified HHS, affected individuals, the media, and provided substitute notice. In response to the breach, the BA implemented e...
Text as published on the HHS OCR breach portal.
Frequently asked questions
How many people were affected by the CSI Financial Services, LLC dba ClearBalance data breach?
The report to HHS OCR lists 3,191 individuals affected.
When was it reported to HHS?
It was submitted to HHS OCR on Jul 10, 2021.
What type of breach was it?
The OCR portal lists the type of breach as Hacking/IT Incident, with the breached information located in: Email.
Is the investigation still open?
No. The report is in the OCR portal archive, which holds reports where OCR has closed its review.
Is a breach notice letter from CSI Financial Services, LLC dba ClearBalance legitimate?
This site cannot verify letters. Check the sender against the organisation's official website and the HHS OCR breach portal, and avoid calling numbers or clicking links only listed in an unexpected message. See our guide on what to do after a data breach notice.
Source: HHS OCR Breach Portal, OCR export October 2026. Network USA is not affiliated with HHS or CSI Financial Services, LLC dba ClearBalance.