HHS OCR report ยท 2022
Dialpad, Inc. data breach
OCR report facts
- Covered entity
- Dialpad, Inc.
- Entity type
- Business Associate
- State
- California
- Individuals affected
- 1,392
- Submission date
- Nov 14, 2022
- Type of breach
- Unauthorized Access/Disclosure
- Location of breached information
- Network Server
- Business associate present
- Yes
- Status
- Archive (closed)
OCR description
The business associate (BA) reported that it inadvertently disclosed the protected health information (PHI) of 1,392 individuals to unauthorized third parties. The PHI involved included names, Social Security numbers, birthdates, diagnoses, lab results, medications, and financial and other treatment information. The BA notified HHS, affected individuals, the media, and provided substitute notice. In response to the breach incident, the BA implemented additional administrative and technical s...
Text as published on the HHS OCR breach portal.
Frequently asked questions
How many people were affected by the Dialpad, Inc. data breach?
The report to HHS OCR lists 1,392 individuals affected.
When was it reported to HHS?
It was submitted to HHS OCR on Nov 14, 2022.
What type of breach was it?
The OCR portal lists the type of breach as Unauthorized Access/Disclosure, with the breached information located in: Network Server.
Is the investigation still open?
No. The report is in the OCR portal archive, which holds reports where OCR has closed its review.
Is a breach notice letter from Dialpad, Inc. legitimate?
This site cannot verify letters. Check the sender against the organisation's official website and the HHS OCR breach portal, and avoid calling numbers or clicking links only listed in an unexpected message. See our guide on what to do after a data breach notice.
Source: HHS OCR Breach Portal, OCR export October 2026. Network USA is not affiliated with HHS or Dialpad, Inc..