HHS OCR report ยท 2022
Shutterfly, LLC data breach
OCR report facts
- Covered entity
- Shutterfly, LLC
- Entity type
- Business Associate
- State
- California
- Individuals affected
- 2,641
- Submission date
- May 3, 2022
- Type of breach
- Unauthorized Access/Disclosure
- Location of breached information
- Paper/Films
- Business associate present
- Yes
- Status
- Archive (closed)
OCR description
The business associate (BA), Shutterfly, LLC, reported that an employee mailed the protected health information (PHI) of 2,641 individuals to the wrong recipients. The PHI involved included names, addresses, diagnoses, health insurance information, and claims and other treatment information. The BA notified HHS and the affected individuals. In response to the breach, the BA implemented additional technical safeguards, revised its policies and procedures, and retrained its employees.
Text as published on the HHS OCR breach portal.
Frequently asked questions
How many people were affected by the Shutterfly, LLC data breach?
The report to HHS OCR lists 2,641 individuals affected.
When was it reported to HHS?
It was submitted to HHS OCR on May 3, 2022.
What type of breach was it?
The OCR portal lists the type of breach as Unauthorized Access/Disclosure, with the breached information located in: Paper/Films.
Is the investigation still open?
No. The report is in the OCR portal archive, which holds reports where OCR has closed its review.
Is a breach notice letter from Shutterfly, LLC legitimate?
This site cannot verify letters. Check the sender against the organisation's official website and the HHS OCR breach portal, and avoid calling numbers or clicking links only listed in an unexpected message. See our guide on what to do after a data breach notice.
Source: HHS OCR Breach Portal, OCR export October 2026. Network USA is not affiliated with HHS or Shutterfly, LLC.