HHS OCR report ยท 2021
Smile Brands, Inc. data breach
OCR report facts
- Covered entity
- Smile Brands, Inc.
- Entity type
- Business Associate
- State
- California
- Individuals affected
- 2,592,494
- Submission date
- Jun 24, 2021
- Type of breach
- Hacking/IT Incident
- Location of breached information
- Network Server
- Business associate present
- Yes
- Status
- Archive (closed)
OCR description
The business associate (BA), Smile Brands, reported that it experienced a ransomware incident that affected the protected health information (PHI) of 2,592,494 individuals. The PHI involved included names, dates of birth, addresses, Social Security numbers, diagnoses, and lab results. The BA notified HHS, affected individuals, the media, and provided substitute notice. In response to the breach, the BA offered free credit monitoring services and implemented additional technical and administra...
Text as published on the HHS OCR breach portal.
Frequently asked questions
How many people were affected by the Smile Brands, Inc. data breach?
The report to HHS OCR lists 2,592,494 individuals affected.
When was it reported to HHS?
It was submitted to HHS OCR on Jun 24, 2021.
What type of breach was it?
The OCR portal lists the type of breach as Hacking/IT Incident, with the breached information located in: Network Server.
Is the investigation still open?
No. The report is in the OCR portal archive, which holds reports where OCR has closed its review.
Is a breach notice letter from Smile Brands, Inc. legitimate?
This site cannot verify letters. Check the sender against the organisation's official website and the HHS OCR breach portal, and avoid calling numbers or clicking links only listed in an unexpected message. See our guide on what to do after a data breach notice.
Source: HHS OCR Breach Portal, OCR export October 2026. Network USA is not affiliated with HHS or Smile Brands, Inc..