HHS OCR report · 2017
Aetna, Inc. data breach
OCR report facts
- Covered entity
- Aetna, Inc.
- Entity type
- Health Plan
- State
- Connecticut
- Individuals affected
- 1,506
- Submission date
- Oct 23, 2017
- Type of breach
- Unauthorized Access/Disclosure
- Location of breached information
- Network Server
- Business associate present
- Yes
- Status
- Archive (closed)
OCR description
Aetna, the covered entity (CE), reported that a business associate (BA), Real Time Health Quotes LLC, an insurance producer was using an unsecured cloud storage application to store protected health information (PHI). Aetna determined 1,506 individuals were affected by this breach. The protected health information included names, dates of birth, Social Security numbers, medical histories, as well as bank account and credit card information. As part of an investigation, OCR reviewed the CE’s b...
Text as published on the HHS OCR breach portal.
Other reports by Aetna, Inc.
| Covered entity | State | Entity type | Individuals | Submitted | Type of breach | Status |
|---|---|---|---|---|---|---|
| Aetna, Inc. | CT | Health Plan | 2,345 | Nov 7, 2010 | Unauthorized Access/Disclosure | Archive (closed) |
Frequently asked questions
How many people were affected by the Aetna, Inc. data breach?
The report to HHS OCR lists 1,506 individuals affected.
When was it reported to HHS?
It was submitted to HHS OCR on Oct 23, 2017.
What type of breach was it?
The OCR portal lists the type of breach as Unauthorized Access/Disclosure, with the breached information located in: Network Server.
Is the investigation still open?
No. The report is in the OCR portal archive, which holds reports where OCR has closed its review.
Is a breach notice letter from Aetna, Inc. legitimate?
This site cannot verify letters. Check the sender against the organisation's official website and the HHS OCR breach portal, and avoid calling numbers or clicking links only listed in an unexpected message. See our guide on what to do after a data breach notice.
Source: HHS OCR Breach Portal, OCR export October 2026. Network USA is not affiliated with HHS or Aetna, Inc..