HHS OCR report ยท 2019
CareCentrix, Inc. data breach
OCR report facts
- Covered entity
- CareCentrix, Inc.
- Entity type
- Healthcare Provider
- State
- Connecticut
- Individuals affected
- 467,621
- Submission date
- Jul 11, 2019
- Type of breach
- Hacking/IT Incident
- Location of breached information
- Network Server
- Business associate present
- Yes
- Status
- Archive (closed)
OCR description
CareCentrix, Inc., the covered entity (CE), reported that its business associate (BA), American Medical Collection Agency, discovered unauthorized access to its web payment portal. The breach affected 467,621 individuals and the protected health information (PHI) involved included identification numbers, insurance information, names, dates of birth, addresses, phone numbers, social security numbers, and financial information. CareCentrix notified all affected individuals as well as the medi...
Text as published on the HHS OCR breach portal.
Frequently asked questions
How many people were affected by the CareCentrix, Inc. data breach?
The report to HHS OCR lists 467,621 individuals affected.
When was it reported to HHS?
It was submitted to HHS OCR on Jul 11, 2019.
What type of breach was it?
The OCR portal lists the type of breach as Hacking/IT Incident, with the breached information located in: Network Server.
Is the investigation still open?
No. The report is in the OCR portal archive, which holds reports where OCR has closed its review.
Is a breach notice letter from CareCentrix, Inc. legitimate?
This site cannot verify letters. Check the sender against the organisation's official website and the HHS OCR breach portal, and avoid calling numbers or clicking links only listed in an unexpected message. See our guide on what to do after a data breach notice.
Source: HHS OCR Breach Portal, OCR export October 2026. Network USA is not affiliated with HHS or CareCentrix, Inc..