HHS OCR report ยท 2019
Cigna data breach
Cigna, a health plan in Connecticut, reported a breach affecting 3,720 individuals to HHS OCR on May 16, 2019.
OCR report facts
- Covered entity
- Cigna
- Entity type
- Health Plan
- State
- Connecticut
- Individuals affected
- 3,720
- Submission date
- May 16, 2019
- Type of breach
- Hacking/IT Incident
- Location of breached information
- Other
- Business associate present
- Yes
- Status
- Archive (closed)
OCR description
The covered entity (CE), Cigna, reported that its business associate (BA), Availity had fraudulent provider accounts on its provider portal. This breach affected 3,720 individuals and the protected health information (PHI) involved included names, dates of birth, addresses, and health insurance information. Cigna notified HHS, affected individuals, and the media. Cigna also provided two years of complimentary identity protection services.
Text as published on the HHS OCR breach portal.
Other reports by Cigna
Frequently asked questions
How many people were affected by the Cigna data breach?
The report to HHS OCR lists 3,720 individuals affected.
When was it reported to HHS?
It was submitted to HHS OCR on May 16, 2019.
What type of breach was it?
The OCR portal lists the type of breach as Hacking/IT Incident, with the breached information located in: Other.
Is the investigation still open?
No. The report is in the OCR portal archive, which holds reports where OCR has closed its review.
Is a breach notice letter from Cigna legitimate?
This site cannot verify letters. Check the sender against the organisation's official website and the HHS OCR breach portal, and avoid calling numbers or clicking links only listed in an unexpected message. See our guide on what to do after a data breach notice.
Source: HHS OCR Breach Portal, OCR export October 2026. Network USA is not affiliated with HHS or Cigna.