HHS OCR report ยท 2015
Cigna Home Delivery Pharmacy data breach
OCR report facts
- Covered entity
- Cigna Home Delivery Pharmacy
- Entity type
- Healthcare Provider
- State
- Connecticut
- Individuals affected
- 592
- Submission date
- Nov 23, 2015
- Type of breach
- Unauthorized Access/Disclosure
- Location of breached information
- Paper/Films
- Business associate present
- No
- Status
- Archive (closed)
OCR description
A printing error affected 592 individuals, living in 13 states: The covered entity (CE) printed two customer letters on one sheet of paper (front and back) during a mailing to customers. The protected health information involved in the breach included names, mailing addresses, and medication information. The CE provided breach notification to HHS and affected individuals and provided free credit monitoring services. To prevent a printing error from occurring in the future, the CE implemen...
Text as published on the HHS OCR breach portal.
Frequently asked questions
How many people were affected by the Cigna Home Delivery Pharmacy data breach?
The report to HHS OCR lists 592 individuals affected.
When was it reported to HHS?
It was submitted to HHS OCR on Nov 23, 2015.
What type of breach was it?
The OCR portal lists the type of breach as Unauthorized Access/Disclosure, with the breached information located in: Paper/Films.
Is the investigation still open?
No. The report is in the OCR portal archive, which holds reports where OCR has closed its review.
Is a breach notice letter from Cigna Home Delivery Pharmacy legitimate?
This site cannot verify letters. Check the sender against the organisation's official website and the HHS OCR breach portal, and avoid calling numbers or clicking links only listed in an unexpected message. See our guide on what to do after a data breach notice.
Source: HHS OCR Breach Portal, OCR export October 2026. Network USA is not affiliated with HHS or Cigna Home Delivery Pharmacy.