HHS OCR report ยท 2023
United Healthcare Services, Inc. Single Affiliated Covered Entity data breach
OCR report facts
- Covered entity
- United Healthcare Services, Inc. Single Affiliated Covered Entity
- Entity type
- Health Plan
- State
- Connecticut
- Individuals affected
- 398,319
- Submission date
- Jul 28, 2023
- Type of breach
- Hacking/IT Incident
- Location of breached information
- Network Server
- Business associate present
- No
- Status
- Archive (closed)
OCR description
The covered entity (CE), United Healthcare Services, reported that a software application used by its business associate (BA) exposed the protected health information (PHI) of 398,319 individuals. The PHI involved included names, dates of birth, addresses, Social Security numbers, diagnoses, claims and health insurance information, and other treatment information. The CE notified HHS, the affected individuals, the media, and provided substitute notice. In response to the breach, the CE provid...
Text as published on the HHS OCR breach portal.
Other reports by United Healthcare Services, Inc. Single Affiliated Covered Entity
| Covered entity | State | Entity type | Individuals | Submitted | Type of breach | Status |
|---|---|---|---|---|---|---|
| United Healthcare Services, Inc. Single Affiliated Covered Entity | CT | Health Plan | 4,264 | Dec 8, 2023 | Hacking/IT Incident | Archive (closed) |
| United Healthcare Services, Inc. Single Affiliated Covered Entity | CT | Health Plan | 315,915 | Sep 7, 2023 | Unauthorized Access/Disclosure | Archive (closed) |
| United Healthcare Services, Inc. Single Affiliated Covered Entity | CT | Health Plan | 527 | Aug 17, 2023 | Hacking/IT Incident | Archive (closed) |
| United Healthcare Services, Inc. Single Affiliated Covered Entity | CT | Health Plan | 1,116 | May 12, 2023 | Unauthorized Access/Disclosure | Archive (closed) |
| United Healthcare Services, Inc. Single Affiliated Covered Entity | CT | Health Plan | 26,561 | May 5, 2023 | Hacking/IT Incident | Archive (closed) |
| United Healthcare Services, Inc. Single Affiliated Covered Entity | CT | Health Plan | 1,971 | May 5, 2023 | Unauthorized Access/Disclosure | Archive (closed) |
Frequently asked questions
How many people were affected by the United Healthcare Services, Inc. Single Affiliated Covered Entity data breach?
The report to HHS OCR lists 398,319 individuals affected.
When was it reported to HHS?
It was submitted to HHS OCR on Jul 28, 2023.
What type of breach was it?
The OCR portal lists the type of breach as Hacking/IT Incident, with the breached information located in: Network Server.
Is the investigation still open?
No. The report is in the OCR portal archive, which holds reports where OCR has closed its review.
Is a breach notice letter from United Healthcare Services, Inc. Single Affiliated Covered Entity legitimate?
This site cannot verify letters. Check the sender against the organisation's official website and the HHS OCR breach portal, and avoid calling numbers or clicking links only listed in an unexpected message. See our guide on what to do after a data breach notice.
Source: HHS OCR Breach Portal, OCR export October 2026. Network USA is not affiliated with HHS or United Healthcare Services, Inc. Single Affiliated Covered Entity.