HHS OCR report ยท 2024
UnitedHealthcare Insurance Company data breach
OCR report facts
- Covered entity
- UnitedHealthcare Insurance Company
- Entity type
- Business Associate
- State
- Connecticut
- Individuals affected
- 16,665
- Submission date
- May 1, 2024
- Type of breach
- Unauthorized Access/Disclosure
- Location of breached information
- Paper/Films
- Business associate present
- Yes
- Status
- Archive (closed)
OCR description
The covered entity (CE), UnitedHealthcare Insurance Company, reported that an employee of its business associate (BA) mailed the protected health information (PHI) of 16,665 individuals to the wrong recipients. The CE notified HHS, the affected individuals, and the media. In response to the breach, the CE and BA implemented additional administrative, technical, and security safeguards. Staff were retrained.
Text as published on the HHS OCR breach portal.
Other reports by UnitedHealthcare Insurance Company
| Covered entity | State | Entity type | Individuals | Submitted | Type of breach | Status |
|---|---|---|---|---|---|---|
| UnitedHealthcare Insurance Company | MN | Business Associate | 1,097 | Jul 17, 2010 | Other | Archive (closed) |
Frequently asked questions
How many people were affected by the UnitedHealthcare Insurance Company data breach?
The report to HHS OCR lists 16,665 individuals affected.
When was it reported to HHS?
It was submitted to HHS OCR on May 1, 2024.
What type of breach was it?
The OCR portal lists the type of breach as Unauthorized Access/Disclosure, with the breached information located in: Paper/Films.
Is the investigation still open?
No. The report is in the OCR portal archive, which holds reports where OCR has closed its review.
Is a breach notice letter from UnitedHealthcare Insurance Company legitimate?
This site cannot verify letters. Check the sender against the organisation's official website and the HHS OCR breach portal, and avoid calling numbers or clicking links only listed in an unexpected message. See our guide on what to do after a data breach notice.
Source: HHS OCR Breach Portal, OCR export October 2026. Network USA is not affiliated with HHS or UnitedHealthcare Insurance Company.