HHS OCR report ยท 2021
Directions for Living data breach
OCR report facts
- Covered entity
- Directions for Living
- Entity type
- Healthcare Provider
- State
- Florida
- Individuals affected
- 19,494
- Submission date
- Sep 15, 2021
- Type of breach
- Hacking/IT Incident
- Location of breached information
- Network Server
- Business associate present
- No
- Status
- Archive (closed)
OCR description
The covered entity (CE), Directions for Living, reported that it was the victim of a ransomware attack that compromised the protected health information (PHI) of 19,494 individuals. The PHI involved included names, dates of birth, Social Security numbers, and clinical and health insurance information. The CE notified HHS, affected individuals, the media, and posted substitute notice on its website. In response to the breach, the CE implemented additional technical safeguards and revised its H...
Text as published on the HHS OCR breach portal.
Frequently asked questions
How many people were affected by the Directions for Living data breach?
The report to HHS OCR lists 19,494 individuals affected.
When was it reported to HHS?
It was submitted to HHS OCR on Sep 15, 2021.
What type of breach was it?
The OCR portal lists the type of breach as Hacking/IT Incident, with the breached information located in: Network Server.
Is the investigation still open?
No. The report is in the OCR portal archive, which holds reports where OCR has closed its review.
Is a breach notice letter from Directions for Living legitimate?
This site cannot verify letters. Check the sender against the organisation's official website and the HHS OCR breach portal, and avoid calling numbers or clicking links only listed in an unexpected message. See our guide on what to do after a data breach notice.
Source: HHS OCR Breach Portal, OCR export October 2026. Network USA is not affiliated with HHS or Directions for Living.