HHS OCR report · 2023
HealthPlan Services, Inc. data breach
OCR report facts
- Covered entity
- HealthPlan Services, Inc.
- Entity type
- Business Associate
- State
- Florida
- Individuals affected
- 9,650
- Submission date
- Apr 28, 2023
- Type of breach
- Hacking/IT Incident
- Location of breached information
- Network Server
- Business associate present
- Yes
- Status
- Archive (closed)
OCR description
The business associate (BA), HealthPlan Services, reported that it was the subject of a ransomware attack that affected the protected health information (PHI) of 9,650 individuals. The PHI involved included names, addresses, Social Security numbers, dates of birth, drivers’ license numbers, health insurance information, financial information, and other treatment information. The BA notified HHS, affected individuals, and the media. In response to the breach, the BA provided complimentary cred...
Text as published on the HHS OCR breach portal.
Frequently asked questions
How many people were affected by the HealthPlan Services, Inc. data breach?
The report to HHS OCR lists 9,650 individuals affected.
When was it reported to HHS?
It was submitted to HHS OCR on Apr 28, 2023.
What type of breach was it?
The OCR portal lists the type of breach as Hacking/IT Incident, with the breached information located in: Network Server.
Is the investigation still open?
No. The report is in the OCR portal archive, which holds reports where OCR has closed its review.
Is a breach notice letter from HealthPlan Services, Inc. legitimate?
This site cannot verify letters. Check the sender against the organisation's official website and the HHS OCR breach portal, and avoid calling numbers or clicking links only listed in an unexpected message. See our guide on what to do after a data breach notice.
Source: HHS OCR Breach Portal, OCR export October 2026. Network USA is not affiliated with HHS or HealthPlan Services, Inc..