HHS OCR report ยท 2020
RCM Enterprise Services, Inc. data breach
OCR report facts
- Covered entity
- RCM Enterprise Services, Inc.
- Entity type
- Business Associate
- State
- Florida
- Individuals affected
- 5,965
- Submission date
- Jan 6, 2020
- Type of breach
- Unauthorized Access/Disclosure
- Location of breached information
- Paper/Films
- Business associate present
- Yes
- Status
- Archive (closed)
OCR description
RCM Enterprise Services, the business associate (BA), reported that its subcontractor inadvertently exposed the protected health information (PHI) of 5,965 individuals due to a mailing error. The PHI involved included names, addresses, lab results, clinical and financial information, and other treatment information. The BA notified HHS, affected individuals, and the media. In its mitigation efforts, the subcontractor implemented additional technical safeguards and retrained its staff. Dur...
Text as published on the HHS OCR breach portal.
Frequently asked questions
How many people were affected by the RCM Enterprise Services, Inc. data breach?
The report to HHS OCR lists 5,965 individuals affected.
When was it reported to HHS?
It was submitted to HHS OCR on Jan 6, 2020.
What type of breach was it?
The OCR portal lists the type of breach as Unauthorized Access/Disclosure, with the breached information located in: Paper/Films.
Is the investigation still open?
No. The report is in the OCR portal archive, which holds reports where OCR has closed its review.
Is a breach notice letter from RCM Enterprise Services, Inc. legitimate?
This site cannot verify letters. Check the sender against the organisation's official website and the HHS OCR breach portal, and avoid calling numbers or clicking links only listed in an unexpected message. See our guide on what to do after a data breach notice.
Source: HHS OCR Breach Portal, OCR export October 2026. Network USA is not affiliated with HHS or RCM Enterprise Services, Inc..