HHS OCR report ยท 2023
Responsive Care Solutions data breach
OCR report facts
- Covered entity
- Responsive Care Solutions
- Entity type
- Business Associate
- State
- Florida
- Individuals affected
- 5,200
- Submission date
- Oct 5, 2023
- Type of breach
- Unauthorized Access/Disclosure
- Location of breached information
- Paper/Films
- Business associate present
- Yes
- Status
- Archive (closed)
OCR description
The business associate (BA), Responsive Care Solutions, reported that an employee inadvertently mailed the protected health information (PHI) of 5,200 individuals. The PHI involved included names, addresses, and other treatment information. The BA notified HHS, affected individuals, and the media. In its mitigation efforts, the BA strengthened its administrative, technical, and security safeguards. Staff were retrained on the requirements to protect and secure PHI.
Text as published on the HHS OCR breach portal.
Frequently asked questions
How many people were affected by the Responsive Care Solutions data breach?
The report to HHS OCR lists 5,200 individuals affected.
When was it reported to HHS?
It was submitted to HHS OCR on Oct 5, 2023.
What type of breach was it?
The OCR portal lists the type of breach as Unauthorized Access/Disclosure, with the breached information located in: Paper/Films.
Is the investigation still open?
No. The report is in the OCR portal archive, which holds reports where OCR has closed its review.
Is a breach notice letter from Responsive Care Solutions legitimate?
This site cannot verify letters. Check the sender against the organisation's official website and the HHS OCR breach portal, and avoid calling numbers or clicking links only listed in an unexpected message. See our guide on what to do after a data breach notice.
Source: HHS OCR Breach Portal, OCR export October 2026. Network USA is not affiliated with HHS or Responsive Care Solutions.