HHS OCR report ยท 2019
AFLAC data breach
OCR report facts
- Covered entity
- AFLAC
- Entity type
- Health Plan
- State
- Georgia
- Individuals affected
- 1,601
- Submission date
- Dec 16, 2019
- Type of breach
- Unauthorized Access/Disclosure
- Location of breached information
- Network Server
- Business associate present
- No
- Status
- Archive (closed)
OCR description
AFLAC, the covered entity (CE), reported that a technical error allowed the protected health information (PHI) of 1,601 individuals to be viewable on its online web portal. The PHI involved included names, birthdates, addresses, phone numbers, health insurance information, clinical information, and treatment information. The CE notified HHS, affected individuals, and the media. In its mitigation efforts, the CE implemented additional administrative and technical safeguards and retrained it...
Text as published on the HHS OCR breach portal.
Other reports by AFLAC
| Covered entity | State | Entity type | Individuals | Submitted | Type of breach | Status |
|---|---|---|---|---|---|---|
| AFLAC | GA | Health Plan | 10,396 | May 29, 2018 | Hacking/IT Incident | Archive (closed) |
| Aflac | GA | Health Plan | 930 | May 20, 2016 | Unauthorized Access/Disclosure | Archive (closed) |
| Aflac | GA | Health Plan | 6,166 | May 15, 2015 | Unauthorized Access/Disclosure | Archive (closed) |
Frequently asked questions
How many people were affected by the AFLAC data breach?
The report to HHS OCR lists 1,601 individuals affected.
When was it reported to HHS?
It was submitted to HHS OCR on Dec 16, 2019.
What type of breach was it?
The OCR portal lists the type of breach as Unauthorized Access/Disclosure, with the breached information located in: Network Server.
Is the investigation still open?
No. The report is in the OCR portal archive, which holds reports where OCR has closed its review.
Is a breach notice letter from AFLAC legitimate?
This site cannot verify letters. Check the sender against the organisation's official website and the HHS OCR breach portal, and avoid calling numbers or clicking links only listed in an unexpected message. See our guide on what to do after a data breach notice.
Source: HHS OCR Breach Portal, OCR export October 2026. Network USA is not affiliated with HHS or AFLAC.