HHS OCR report ยท 2023
AppleCare, LLC data breach
OCR report facts
- Covered entity
- AppleCare, LLC
- Entity type
- Healthcare Provider
- State
- Georgia
- Individuals affected
- 512
- Submission date
- Jan 23, 2023
- Type of breach
- Unauthorized Access/Disclosure
- Location of breached information
- Paper/Films
- Business associate present
- Yes
- Status
- Archive (closed)
OCR description
The covered entity (CE), AppleCare, reported that an employee of its business associate (BA) inadvertently mailed the protected health information (PHI) of 512 individuals to the wrong recipients. The PHI involved included names and financial information. The CE notified HHS, affected individuals, the media, and provided substitute notice on its website. In response to the breach the CE retrained the workforce member responsible and strengthened its administrative safeguards. OCR provided tec...
Text as published on the HHS OCR breach portal.
Frequently asked questions
How many people were affected by the AppleCare, LLC data breach?
The report to HHS OCR lists 512 individuals affected.
When was it reported to HHS?
It was submitted to HHS OCR on Jan 23, 2023.
What type of breach was it?
The OCR portal lists the type of breach as Unauthorized Access/Disclosure, with the breached information located in: Paper/Films.
Is the investigation still open?
No. The report is in the OCR portal archive, which holds reports where OCR has closed its review.
Is a breach notice letter from AppleCare, LLC legitimate?
This site cannot verify letters. Check the sender against the organisation's official website and the HHS OCR breach portal, and avoid calling numbers or clicking links only listed in an unexpected message. See our guide on what to do after a data breach notice.
Source: HHS OCR Breach Portal, OCR export October 2026. Network USA is not affiliated with HHS or AppleCare, LLC.