HHS OCR report · 2017
Highland Rivers Community Service Board data breach
OCR report facts
- Covered entity
- Highland Rivers Community Service Board
- Entity type
- Healthcare Provider
- State
- Georgia
- Individuals affected
- 967
- Submission date
- Mar 20, 2017
- Type of breach
- Unauthorized Access/Disclosure
- Location of breached information
- Paper/Films
- Business associate present
- No
- Status
- Archive (closed)
OCR description
A staff member of Highland Rivers Community Service Board, the covered entity (CE), sent incorrect information to the CE’s billing agent. Relying on the incorrect information, the billing agent mailed statements to 967 individuals, some of which contained protected health information (PHI) for the wrong patients. The statements contained the individual’s name, account number, dates of service, fess for service, and cumulative balance. Following the incident, the CE sanctioned the staff membe...
Text as published on the HHS OCR breach portal.
Frequently asked questions
How many people were affected by the Highland Rivers Community Service Board data breach?
The report to HHS OCR lists 967 individuals affected.
When was it reported to HHS?
It was submitted to HHS OCR on Mar 20, 2017.
What type of breach was it?
The OCR portal lists the type of breach as Unauthorized Access/Disclosure, with the breached information located in: Paper/Films.
Is the investigation still open?
No. The report is in the OCR portal archive, which holds reports where OCR has closed its review.
Is a breach notice letter from Highland Rivers Community Service Board legitimate?
This site cannot verify letters. Check the sender against the organisation's official website and the HHS OCR breach portal, and avoid calling numbers or clicking links only listed in an unexpected message. See our guide on what to do after a data breach notice.
Source: HHS OCR Breach Portal, OCR export October 2026. Network USA is not affiliated with HHS or Highland Rivers Community Service Board.