HHS OCR report · 2023
Synergy Healthcare Services data breach
OCR report facts
- Covered entity
- Synergy Healthcare Services
- Entity type
- Business Associate
- State
- Georgia
- Individuals affected
- 296,956
- Submission date
- Jul 31, 2023
- Type of breach
- Hacking/IT Incident
- Location of breached information
- Network Server
- Business associate present
- Yes
- Status
- Archive (closed)
OCR description
The covered entity (CE), Synergy Healthcare Services, reported that it was the subject of a ransomware attack that affected the protected health information (PHI) of 296,956 individuals. The PHI involved included names, dates of birth, addresses, drivers’ license and Social Security numbers, diagnoses, medications, lab results, financial and claims information, and other treatment information. The CE notified HHS, affected individuals, the media, and provided substitute notice. In response to...
Text as published on the HHS OCR breach portal.
Frequently asked questions
How many people were affected by the Synergy Healthcare Services data breach?
The report to HHS OCR lists 296,956 individuals affected.
When was it reported to HHS?
It was submitted to HHS OCR on Jul 31, 2023.
What type of breach was it?
The OCR portal lists the type of breach as Hacking/IT Incident, with the breached information located in: Network Server.
Is the investigation still open?
No. The report is in the OCR portal archive, which holds reports where OCR has closed its review.
Is a breach notice letter from Synergy Healthcare Services legitimate?
This site cannot verify letters. Check the sender against the organisation's official website and the HHS OCR breach portal, and avoid calling numbers or clicking links only listed in an unexpected message. See our guide on what to do after a data breach notice.
Source: HHS OCR Breach Portal, OCR export October 2026. Network USA is not affiliated with HHS or Synergy Healthcare Services.