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HHS OCR report ยท 2014

OptumRx data breach

OptumRx, a business associate in Illinois, reported a breach affecting 5,696 individuals to HHS OCR on Apr 30, 2014.

OCR report facts

Covered entity
OptumRx
Entity type
Business Associate
Individuals affected
5,696
Submission date
Apr 30, 2014
Type of breach
Theft
Location of breached information
Paper/Films
Business associate present
Yes
Status
Archive (closed)

OCR description

An employee of the covered entity's (CE) business associate (BA) mistakenly mailed protected health information (PHI) to other individuals due to a human error in sorting the data contained in an Excel spreadsheet. The mailing affected 5,696 individuals and included names and prescription drug names. The BA provided breach notification to the affected individuals, HHS, and the media. As a result of OCR's investigation, OCR verified that the CE had a proper BA agreement in place that restri...

Text as published on the HHS OCR breach portal.

Frequently asked questions

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What type of breach was it?
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Is a breach notice letter from OptumRx legitimate?

Source: HHS OCR Breach Portal, OCR export October 2026. Network USA is not affiliated with HHS or OptumRx.