HHS OCR report ยท 2023
Presence Healthcare Services dba Presence Medical Group data breach
OCR report facts
- Covered entity
- Presence Healthcare Services dba Presence Medical Group
- Entity type
- Healthcare Provider
- State
- Illinois
- Individuals affected
- 921
- Submission date
- Apr 14, 2023
- Type of breach
- Unauthorized Access/Disclosure
- Location of breached information
- Paper/Films
- Business associate present
- No
- Status
- Archive (closed)
OCR description
The covered entity (CE), Presence Healthcare Services dba Presence Medical Group, reported that an employee mistakenly mailed letters containing the protected health information (PHI) of 921 individuals to the wrong recipients. The PHI involved included names and treatment information. The CE notified HHS, affected individuals, the media, and provided substitute notice. In response to the breach, the CE retrained the employee responsible for the breach and revised its policies and procedures.
Text as published on the HHS OCR breach portal.
Frequently asked questions
How many people were affected by the Presence Healthcare Services dba Presence Medical Group data breach?
The report to HHS OCR lists 921 individuals affected.
When was it reported to HHS?
It was submitted to HHS OCR on Apr 14, 2023.
What type of breach was it?
The OCR portal lists the type of breach as Unauthorized Access/Disclosure, with the breached information located in: Paper/Films.
Is the investigation still open?
No. The report is in the OCR portal archive, which holds reports where OCR has closed its review.
Is a breach notice letter from Presence Healthcare Services dba Presence Medical Group legitimate?
This site cannot verify letters. Check the sender against the organisation's official website and the HHS OCR breach portal, and avoid calling numbers or clicking links only listed in an unexpected message. See our guide on what to do after a data breach notice.
Source: HHS OCR Breach Portal, OCR export October 2026. Network USA is not affiliated with HHS or Presence Healthcare Services dba Presence Medical Group.