HHS OCR report ยท 2021
Managed Health Services (MHS) data breach
OCR report facts
- Covered entity
- Managed Health Services (MHS)
- Entity type
- Health Plan
- State
- Indiana
- Individuals affected
- 11,988
- Submission date
- Jan 8, 2021
- Type of breach
- Unauthorized Access/Disclosure
- Location of breached information
- Paper/Films
- Business associate present
- Yes
- Status
- Archive (closed)
OCR description
The covered entity (CE), Managed Health Services, reported that its business associate (BA) sent documents that contained the protected health information (PHI) of 11,988 individuals to the wrong recipients. The PHI involved included names, addresses, dates of birth, and health insurance information. The CE notified HHS, affected individuals, and the media. In response to the breach, the BA implemented additional administrative safeguards.
Text as published on the HHS OCR breach portal.
Frequently asked questions
How many people were affected by the Managed Health Services (MHS) data breach?
The report to HHS OCR lists 11,988 individuals affected.
When was it reported to HHS?
It was submitted to HHS OCR on Jan 8, 2021.
What type of breach was it?
The OCR portal lists the type of breach as Unauthorized Access/Disclosure, with the breached information located in: Paper/Films.
Is the investigation still open?
No. The report is in the OCR portal archive, which holds reports where OCR has closed its review.
Is a breach notice letter from Managed Health Services (MHS) legitimate?
This site cannot verify letters. Check the sender against the organisation's official website and the HHS OCR breach portal, and avoid calling numbers or clicking links only listed in an unexpected message. See our guide on what to do after a data breach notice.
Source: HHS OCR Breach Portal, OCR export October 2026. Network USA is not affiliated with HHS or Managed Health Services (MHS).