HHS OCR report ยท 2020
New Avenues, Inc. data breach
OCR report facts
- Covered entity
- New Avenues, Inc.
- Entity type
- Healthcare Provider
- State
- Indiana
- Individuals affected
- 1,000
- Submission date
- May 28, 2020
- Type of breach
- Improper Disposal
- Location of breached information
- Paper/Films
- Business associate present
- Yes
- Status
- Archive (closed)
OCR description
The covered entity (CE), New Avenues, reported that its business associate (BA) improperly disposed of the protected health information (PHI) of 1,000 individuals. The PHI involved included names, addresses, dates of birth, Social Security numbers, claims and financial information, diagnoses, lab results, and medication information. The CE notified HHS, affected individuals, the media, and provided substitute notice on its website. In response to the breach, the CE destroyed the mishandled PH...
Text as published on the HHS OCR breach portal.
Frequently asked questions
How many people were affected by the New Avenues, Inc. data breach?
The report to HHS OCR lists 1,000 individuals affected.
When was it reported to HHS?
It was submitted to HHS OCR on May 28, 2020.
What type of breach was it?
The OCR portal lists the type of breach as Improper Disposal, with the breached information located in: Paper/Films.
Is the investigation still open?
No. The report is in the OCR portal archive, which holds reports where OCR has closed its review.
Is a breach notice letter from New Avenues, Inc. legitimate?
This site cannot verify letters. Check the sender against the organisation's official website and the HHS OCR breach portal, and avoid calling numbers or clicking links only listed in an unexpected message. See our guide on what to do after a data breach notice.
Source: HHS OCR Breach Portal, OCR export October 2026. Network USA is not affiliated with HHS or New Avenues, Inc..