HHS OCR report ยท 2020
Iowa Total Care, Inc. data breach
OCR report facts
- Covered entity
- Iowa Total Care, Inc.
- Entity type
- Health Plan
- State
- Iowa
- Individuals affected
- 536
- Submission date
- Dec 18, 2020
- Type of breach
- Unauthorized Access/Disclosure
- Location of breached information
- Business associate present
- No
- Status
- Archive (closed)
OCR description
The covered entity (CE), Iowa Total Care, reported that an employee inadvertently emailed the protected health information (PHI) of 536 individuals to the wrong recipient. The PHI involved included names, dates of birth, health insurance and claims information, diagnoses, and other treatment information. In response to the breach, the CE retrained all employees on email security precautions.
Text as published on the HHS OCR breach portal.
Other reports by Iowa Total Care, Inc.
| Covered entity | State | Entity type | Individuals | Submitted | Type of breach | Status |
|---|---|---|---|---|---|---|
| Iowa Total Care, Inc. | IA | Health Plan | 11,581 | Jun 23, 2020 | Unauthorized Access/Disclosure | Archive (closed) |
Frequently asked questions
How many people were affected by the Iowa Total Care, Inc. data breach?
The report to HHS OCR lists 536 individuals affected.
When was it reported to HHS?
It was submitted to HHS OCR on Dec 18, 2020.
What type of breach was it?
The OCR portal lists the type of breach as Unauthorized Access/Disclosure, with the breached information located in: Email.
Is the investigation still open?
No. The report is in the OCR portal archive, which holds reports where OCR has closed its review.
Is a breach notice letter from Iowa Total Care, Inc. legitimate?
This site cannot verify letters. Check the sender against the organisation's official website and the HHS OCR breach portal, and avoid calling numbers or clicking links only listed in an unexpected message. See our guide on what to do after a data breach notice.
Source: HHS OCR Breach Portal, OCR export October 2026. Network USA is not affiliated with HHS or Iowa Total Care, Inc..