HHS OCR report ยท 2021
Citizens Financial Corporation data breach
OCR report facts
- Covered entity
- Citizens Financial Corporation
- Entity type
- Business Associate
- State
- Kentucky
- Individuals affected
- 688
- Submission date
- Nov 15, 2021
- Type of breach
- Unauthorized Access/Disclosure
- Location of breached information
- Other
- Business associate present
- Yes
- Status
- Archive (closed)
OCR description
Citizens Financial Corporation, the business associate (BA), reported that an employee inadvertently published the protected health information (PHI) of 688 individuals via the Internet. The PHI involved included names, addresses, diagnoses/conditions, lab results, medications prescribed, and other treatment information. The BA notified HHS, affected individuals, the media, and posted substitute notice on its website. In response to the breach, the BA removed the PHI from the public reposito...
Text as published on the HHS OCR breach portal.
Frequently asked questions
How many people were affected by the Citizens Financial Corporation data breach?
The report to HHS OCR lists 688 individuals affected.
When was it reported to HHS?
It was submitted to HHS OCR on Nov 15, 2021.
What type of breach was it?
The OCR portal lists the type of breach as Unauthorized Access/Disclosure, with the breached information located in: Other.
Is the investigation still open?
No. The report is in the OCR portal archive, which holds reports where OCR has closed its review.
Is a breach notice letter from Citizens Financial Corporation legitimate?
This site cannot verify letters. Check the sender against the organisation's official website and the HHS OCR breach portal, and avoid calling numbers or clicking links only listed in an unexpected message. See our guide on what to do after a data breach notice.
Source: HHS OCR Breach Portal, OCR export October 2026. Network USA is not affiliated with HHS or Citizens Financial Corporation.