HHS OCR report · 2017
Humana Inc data breach
OCR report facts
- Covered entity
- Humana Inc
- Entity type
- Health Plan
- State
- Kentucky
- Individuals affected
- 5,764
- Submission date
- Nov 21, 2017
- Type of breach
- Unauthorized Access/Disclosure
- Location of breached information
- Network Server
- Business associate present
- Yes
- Status
- Archive (closed)
OCR description
On August 31, 2017, the covered entity (CE), Humana, Inc., discovered that its business associate (BA), Real Time Health Quotes, mistakenly exposed the electronic protected health information (ePHI) of 5,764 individuals stored through a cloud service provider. The types of PHI involved in the breach included names, birthdates, addresses, driver’s license numbers, social security numbers, financial information, and medical information. In response to the breach, the CE and BA investigated the...
Text as published on the HHS OCR breach portal.
Other reports by Humana Inc
| Covered entity | State | Entity type | Individuals | Submitted | Type of breach | Status |
|---|---|---|---|---|---|---|
| Humana Inc | KY | Health Plan | 1,823 | Nov 9, 2021 | Hacking/IT Incident | Archive (closed) |
| Humana Inc | KY | Health Plan | 1,965 | Nov 4, 2021 | Hacking/IT Incident | Archive (closed) |
| Humana Inc | KY | Health Plan | 4,424 | Oct 12, 2021 | Hacking/IT Incident | Archive (closed) |
| Humana Inc | KY | Health Plan | 948 | Sep 28, 2021 | Unauthorized Access/Disclosure | Archive (closed) |
| Humana Inc | KY | Health Plan | 64,654 | Feb 22, 2021 | Unauthorized Access/Disclosure | Archive (closed) |
| Humana Inc | KY | Health Plan | 564 | Aug 19, 2020 | Hacking/IT Incident | Archive (closed) |
| Humana Inc | KY | Health Plan | 756 | Oct 2, 2019 | Unauthorized Access/Disclosure | Archive (closed) |
| Humana Inc | KY | Health Plan | 863 | Jun 3, 2019 | Unauthorized Access/Disclosure | Archive (closed) |
| Humana Inc | KY | Health Plan | 5,569 | Feb 27, 2019 | Hacking/IT Incident | Archive (closed) |
| Humana Inc | KY | Health Plan | 1,211 | Jan 9, 2019 | Unauthorized Access/Disclosure | Archive (closed) |
| Humana Inc | KY | Health Plan | 684 | Dec 31, 2018 | Theft | Archive (closed) |
Frequently asked questions
How many people were affected by the Humana Inc data breach?
The report to HHS OCR lists 5,764 individuals affected.
When was it reported to HHS?
It was submitted to HHS OCR on Nov 21, 2017.
What type of breach was it?
The OCR portal lists the type of breach as Unauthorized Access/Disclosure, with the breached information located in: Network Server.
Is the investigation still open?
No. The report is in the OCR portal archive, which holds reports where OCR has closed its review.
Is a breach notice letter from Humana Inc legitimate?
This site cannot verify letters. Check the sender against the organisation's official website and the HHS OCR breach portal, and avoid calling numbers or clicking links only listed in an unexpected message. See our guide on what to do after a data breach notice.
Source: HHS OCR Breach Portal, OCR export October 2026. Network USA is not affiliated with HHS or Humana Inc.