HHS OCR report ยท 2024
Insurance ACE/Humana Inc. data breach
OCR report facts
- Covered entity
- Insurance ACE/Humana Inc.
- Entity type
- Health Plan
- State
- Kentucky
- Individuals affected
- 3,480
- Submission date
- Feb 14, 2024
- Type of breach
- Unauthorized Access/Disclosure
- Location of breached information
- Paper/Films
- Business associate present
- Yes
- Status
- Archive (closed)
OCR description
The covered entity (CE), Insurance ACE/Humana Inc., reported that an employee of its business associate (BA) mailed the protected health information (PHI) of 3,480 individuals to the wrong recipients. The PHI involved included diagnoses/conditions, medications, and other treatment information. The CE notified HHS, affected individuals, the media, and provided substitute notice on its website. In response to the breach, the BA retrained and sanctioned the workforce member and OCR provided tech...
Text as published on the HHS OCR breach portal.
Other reports by Insurance ACE/Humana Inc.
| Covered entity | State | Entity type | Individuals | Submitted | Type of breach | Status |
|---|---|---|---|---|---|---|
| Insurance ACE/Humana Inc. | KY | Health Plan | 1,761 | May 15, 2026 | Unauthorized Access/Disclosure | Under investigation |
| Insurance ACE/Humana Inc. | KY | Health Plan | 1,000 | Feb 28, 2026 | Hacking/IT Incident | Archive (closed) |
| Insurance ACE/Humana Inc. | KY | Health Plan | 8,553 | Feb 6, 2025 | Unauthorized Access/Disclosure | Archive (closed) |
| Insurance ACE/Humana Inc. | KY | Health Plan | 15,003 | Jun 5, 2024 | Unauthorized Access/Disclosure | Archive (closed) |
Frequently asked questions
How many people were affected by the Insurance ACE/Humana Inc. data breach?
The report to HHS OCR lists 3,480 individuals affected.
When was it reported to HHS?
It was submitted to HHS OCR on Feb 14, 2024.
What type of breach was it?
The OCR portal lists the type of breach as Unauthorized Access/Disclosure, with the breached information located in: Paper/Films.
Is the investigation still open?
No. The report is in the OCR portal archive, which holds reports where OCR has closed its review.
Is a breach notice letter from Insurance ACE/Humana Inc. legitimate?
This site cannot verify letters. Check the sender against the organisation's official website and the HHS OCR breach portal, and avoid calling numbers or clicking links only listed in an unexpected message. See our guide on what to do after a data breach notice.
Source: HHS OCR Breach Portal, OCR export October 2026. Network USA is not affiliated with HHS or Insurance ACE/Humana Inc..