HHS OCR report ยท 2020
Waystar Health data breach
OCR report facts
- Covered entity
- Waystar Health
- Entity type
- Business Associate
- State
- Kentucky
- Individuals affected
- 1,021
- Submission date
- Aug 25, 2020
- Type of breach
- Hacking/IT Incident
- Location of breached information
- Network Server
- Business associate present
- Yes
- Status
- Archive (closed)
OCR description
Waystar Health, a business associate (BA), reported that the electronic protected health information (ePHI) of 1,021 individuals was viewable via the Internet. The ePHI involved included names, dates of birth, addresses, Social Security numbers, and diagnoses/conditions. The BA notified HHS, affected individuals, the media, and posted substitute notice to its website. Upon discovering this incident, the BA implemented new administrative and technical safeguards to better protect sensitive data.
Text as published on the HHS OCR breach portal.
Frequently asked questions
How many people were affected by the Waystar Health data breach?
The report to HHS OCR lists 1,021 individuals affected.
When was it reported to HHS?
It was submitted to HHS OCR on Aug 25, 2020.
What type of breach was it?
The OCR portal lists the type of breach as Hacking/IT Incident, with the breached information located in: Network Server.
Is the investigation still open?
No. The report is in the OCR portal archive, which holds reports where OCR has closed its review.
Is a breach notice letter from Waystar Health legitimate?
This site cannot verify letters. Check the sender against the organisation's official website and the HHS OCR breach portal, and avoid calling numbers or clicking links only listed in an unexpected message. See our guide on what to do after a data breach notice.
Source: HHS OCR Breach Portal, OCR export October 2026. Network USA is not affiliated with HHS or Waystar Health.