HHS OCR report ยท 2023
eleHealth data breach
OCR report facts
- Covered entity
- eleHealth
- Entity type
- Business Associate
- State
- Louisiana
- Individuals affected
- 2,187
- Submission date
- Oct 24, 2023
- Type of breach
- Unauthorized Access/Disclosure
- Location of breached information
- Paper/Films
- Business associate present
- Yes
- Status
- Archive (closed)
OCR description
The business associate (BA), eleHealth, reported that an employee inadvertently mailed the protected health information (PHI) of 2,187 individuals to the wrong recipients. The PHI involved included names and health insurance information. The BA notified HHS, affected individuals, the media, and provided substitute notice. In response to the breach, the BA implemented additional administrative safeguards, including updating its policies and procedures and retraining staff.
Text as published on the HHS OCR breach portal.
Frequently asked questions
How many people were affected by the eleHealth data breach?
The report to HHS OCR lists 2,187 individuals affected.
When was it reported to HHS?
It was submitted to HHS OCR on Oct 24, 2023.
What type of breach was it?
The OCR portal lists the type of breach as Unauthorized Access/Disclosure, with the breached information located in: Paper/Films.
Is the investigation still open?
No. The report is in the OCR portal archive, which holds reports where OCR has closed its review.
Is a breach notice letter from eleHealth legitimate?
This site cannot verify letters. Check the sender against the organisation's official website and the HHS OCR breach portal, and avoid calling numbers or clicking links only listed in an unexpected message. See our guide on what to do after a data breach notice.
Source: HHS OCR Breach Portal, OCR export October 2026. Network USA is not affiliated with HHS or eleHealth.