HHS OCR report ยท 2020
Harvard Pilgrim Health Care, Inc. data breach
OCR report facts
- Covered entity
- Harvard Pilgrim Health Care, Inc.
- Entity type
- Business Associate
- State
- Massachusetts
- Individuals affected
- 8,027
- Submission date
- Nov 20, 2020
- Type of breach
- Unauthorized Access/Disclosure
- Location of breached information
- Paper/Films
- Business associate present
- Yes
- Status
- Archive (closed)
OCR description
The covered entity (CE), Harvard Pilgrim Health Care, reported that it mistakenly mailed the protected health information (PHI) of 8,027 individuals to the wrong recipients. The PHI involved included names, dates of birth, phone numbers, medications prescribed, diagnoses, and other treatment information. The CE notified HHS, affected individuals, and the media. In response to the breach, the CE strengthened its administrative and technical safeguards and retrained its employees. OCR obtain...
Text as published on the HHS OCR breach portal.
Other reports by Harvard Pilgrim Health Care, Inc.
| Covered entity | State | Entity type | Individuals | Submitted | Type of breach | Status |
|---|---|---|---|---|---|---|
| Harvard Pilgrim Health Care, Inc. | MA | Health Plan | 1,168 | Jul 21, 2026 | Hacking/IT Incident | Under investigation |
Frequently asked questions
How many people were affected by the Harvard Pilgrim Health Care, Inc. data breach?
The report to HHS OCR lists 8,027 individuals affected.
When was it reported to HHS?
It was submitted to HHS OCR on Nov 20, 2020.
What type of breach was it?
The OCR portal lists the type of breach as Unauthorized Access/Disclosure, with the breached information located in: Paper/Films.
Is the investigation still open?
No. The report is in the OCR portal archive, which holds reports where OCR has closed its review.
Is a breach notice letter from Harvard Pilgrim Health Care, Inc. legitimate?
This site cannot verify letters. Check the sender against the organisation's official website and the HHS OCR breach portal, and avoid calling numbers or clicking links only listed in an unexpected message. See our guide on what to do after a data breach notice.
Source: HHS OCR Breach Portal, OCR export October 2026. Network USA is not affiliated with HHS or Harvard Pilgrim Health Care, Inc..