HHS OCR report ยท 2017
Insulet Corporation data breach
OCR report facts
- Covered entity
- Insulet Corporation
- Entity type
- Healthcare Provider
- State
- Massachusetts
- Individuals affected
- 1,469
- Submission date
- Oct 17, 2017
- Type of breach
- Unauthorized Access/Disclosure
- Location of breached information
- Network Server
- Business associate present
- Yes
- Status
- Archive (closed)
OCR description
On August 18, 2017, a business associate (BA), Brainshark Inc., had a technical error that caused 3,732 email addresses of the covered entity's (CE) customers to be seen by other customers. The CE contacted the BA and the entities worked together to deactivate the training module that caused the error and investigate the incident. Upon notice of the technical error, Brainshark disabled the CE's site and all further access to the presentation that was involved in the breach. The CE provided ...
Text as published on the HHS OCR breach portal.
Other reports by Insulet Corporation
| Covered entity | State | Entity type | Individuals | Submitted | Type of breach | Status |
|---|---|---|---|---|---|---|
| Insulet Corporation | MA | Healthcare Provider | 841 | May 16, 2025 | Unauthorized Access/Disclosure | Under investigation |
| Insulet Corporation | MA | Healthcare Provider | 29,000 | Jan 5, 2023 | Unauthorized Access/Disclosure | Archive (closed) |
| Insulet Corporation | MA | Healthcare Provider | 9,050 | Mar 19, 2021 | Hacking/IT Incident | Archive (closed) |
Frequently asked questions
How many people were affected by the Insulet Corporation data breach?
The report to HHS OCR lists 1,469 individuals affected.
When was it reported to HHS?
It was submitted to HHS OCR on Oct 17, 2017.
What type of breach was it?
The OCR portal lists the type of breach as Unauthorized Access/Disclosure, with the breached information located in: Network Server.
Is the investigation still open?
No. The report is in the OCR portal archive, which holds reports where OCR has closed its review.
Is a breach notice letter from Insulet Corporation legitimate?
This site cannot verify letters. Check the sender against the organisation's official website and the HHS OCR breach portal, and avoid calling numbers or clicking links only listed in an unexpected message. See our guide on what to do after a data breach notice.
Source: HHS OCR Breach Portal, OCR export October 2026. Network USA is not affiliated with HHS or Insulet Corporation.