HHS OCR report ยท 2024
Looking Glass Counseling data breach
OCR report facts
- Covered entity
- Looking Glass Counseling
- Entity type
- Healthcare Provider
- State
- Massachusetts
- Individuals affected
- 2,739
- Submission date
- Jun 10, 2024
- Type of breach
- Unauthorized Access/Disclosure
- Location of breached information
- Network Server
- Business associate present
- No
- Status
- Archive (closed)
OCR description
The covered entity (CE), Looking Glass Counseling, reported its business associate (BA) may have altered security settings on its online platform that potentially affected the protected health information (PHI) of 2,739 individuals. The PHI involved included names, email addresses, phone numbers, diagnoses, and other treatment information. The CE notified HHS and the affected individuals. In response to the breach, the CE implemented additional administrative, technical, and security safeguar...
Text as published on the HHS OCR breach portal.
Frequently asked questions
How many people were affected by the Looking Glass Counseling data breach?
The report to HHS OCR lists 2,739 individuals affected.
When was it reported to HHS?
It was submitted to HHS OCR on Jun 10, 2024.
What type of breach was it?
The OCR portal lists the type of breach as Unauthorized Access/Disclosure, with the breached information located in: Network Server.
Is the investigation still open?
No. The report is in the OCR portal archive, which holds reports where OCR has closed its review.
Is a breach notice letter from Looking Glass Counseling legitimate?
This site cannot verify letters. Check the sender against the organisation's official website and the HHS OCR breach portal, and avoid calling numbers or clicking links only listed in an unexpected message. See our guide on what to do after a data breach notice.
Source: HHS OCR Breach Portal, OCR export October 2026. Network USA is not affiliated with HHS or Looking Glass Counseling.