HHS OCR report · 2018
National Mentor Healthcare, LLC. data breach
OCR report facts
- Covered entity
- National Mentor Healthcare, LLC.
- Entity type
- Healthcare Provider
- State
- Massachusetts
- Individuals affected
- 1,015
- Submission date
- Mar 21, 2018
- Type of breach
- Loss
- Location of breached information
- Other Portable Electronic Device
- Business associate present
- Yes
- Status
- Archive (closed)
OCR description
A business associate (BA), Bullpen Financial, Inc., mailed an unencrypted portable computer drive (a “USB” drive) to the covered entity’s (CE’s) parent company as their business relationship was ending, but it was lost in the mail and not recovered. The lost USB drive contained the electronic protected health information (ePHI) of the CE’s consumers, including the demographic information of 1,015 individuals, and for some, clinical information. The CE’s parent company provided breach notifi...
Text as published on the HHS OCR breach portal.
Frequently asked questions
How many people were affected by the National Mentor Healthcare, LLC. data breach?
The report to HHS OCR lists 1,015 individuals affected.
When was it reported to HHS?
It was submitted to HHS OCR on Mar 21, 2018.
What type of breach was it?
The OCR portal lists the type of breach as Loss, with the breached information located in: Other Portable Electronic Device.
Is the investigation still open?
No. The report is in the OCR portal archive, which holds reports where OCR has closed its review.
Is a breach notice letter from National Mentor Healthcare, LLC. legitimate?
This site cannot verify letters. Check the sender against the organisation's official website and the HHS OCR breach portal, and avoid calling numbers or clicking links only listed in an unexpected message. See our guide on what to do after a data breach notice.
Source: HHS OCR Breach Portal, OCR export October 2026. Network USA is not affiliated with HHS or National Mentor Healthcare, LLC..