HHS OCR report ยท 2024
NeighborHealth data breach
OCR report facts
- Covered entity
- NeighborHealth
- Entity type
- Healthcare Provider
- State
- Massachusetts
- Individuals affected
- 526
- Submission date
- Jul 26, 2024
- Type of breach
- Unauthorized Access/Disclosure
- Location of breached information
- Paper/Films
- Business associate present
- No
- Status
- Archive (closed)
OCR description
NeighborHealth, the covered entity (CE), reported that, due to an error on its part, its business associate (BA) mailed the protected health information (PHI) of 526 individuals to the wrong recipients. The PHI involved were names only. The CE notified HHS, the media and posted substitute notice on its website. In its mitigation efforts, the CE retrained its staff and implemented additional administrative safeguards.
Text as published on the HHS OCR breach portal.
Frequently asked questions
How many people were affected by the NeighborHealth data breach?
The report to HHS OCR lists 526 individuals affected.
When was it reported to HHS?
It was submitted to HHS OCR on Jul 26, 2024.
What type of breach was it?
The OCR portal lists the type of breach as Unauthorized Access/Disclosure, with the breached information located in: Paper/Films.
Is the investigation still open?
No. The report is in the OCR portal archive, which holds reports where OCR has closed its review.
Is a breach notice letter from NeighborHealth legitimate?
This site cannot verify letters. Check the sender against the organisation's official website and the HHS OCR breach portal, and avoid calling numbers or clicking links only listed in an unexpected message. See our guide on what to do after a data breach notice.
Source: HHS OCR Breach Portal, OCR export October 2026. Network USA is not affiliated with HHS or NeighborHealth.