HHS OCR report ยท 2021
Serenity Care PACE data breach
OCR report facts
- Covered entity
- Serenity Care PACE
- Entity type
- Healthcare Provider
- State
- Massachusetts
- Individuals affected
- 658
- Submission date
- Mar 16, 2021
- Type of breach
- Unauthorized Access/Disclosure
- Location of breached information
- Network Server, Other
- Business associate present
- Yes
- Status
- Archive (closed)
OCR description
The covered entity (CE), Serenity Care PACE, reported that its business associate (BA) was the subject of a ransomware attack that affected the protected health information (PHI) of 658 individuals. The PHI involved included names, Social Security numbers, addresses, dates of birth, and photographs. The CE notified HHS and the affected individuals. In response to the breach, the CE implemented additional administrative, technical, and security safeguards. Staff were retrained.
Text as published on the HHS OCR breach portal.
Frequently asked questions
How many people were affected by the Serenity Care PACE data breach?
The report to HHS OCR lists 658 individuals affected.
When was it reported to HHS?
It was submitted to HHS OCR on Mar 16, 2021.
What type of breach was it?
The OCR portal lists the type of breach as Unauthorized Access/Disclosure, with the breached information located in: Network Server, Other.
Is the investigation still open?
No. The report is in the OCR portal archive, which holds reports where OCR has closed its review.
Is a breach notice letter from Serenity Care PACE legitimate?
This site cannot verify letters. Check the sender against the organisation's official website and the HHS OCR breach portal, and avoid calling numbers or clicking links only listed in an unexpected message. See our guide on what to do after a data breach notice.
Source: HHS OCR Breach Portal, OCR export October 2026. Network USA is not affiliated with HHS or Serenity Care PACE.