HHS OCR report ยท 2020
Shields Health Solutions data breach
OCR report facts
- Covered entity
- Shields Health Solutions
- Entity type
- Business Associate
- State
- Massachusetts
- Individuals affected
- 39,762
- Submission date
- Feb 7, 2020
- Type of breach
- Hacking/IT Incident
- Location of breached information
- Business associate present
- Yes
- Status
- Archive (closed)
OCR description
The covered entity (CE), Shields Health Solutions, reported that an employee was the victim of an email phishing scheme that affected the electronic protected health information (ePHI) of approximately 39,762 individuals. The ePHI involved included names, dates of birth, medical record numbers, medication information, and clinical and health insurance information. The CE notified HHS, affected individuals, and the media. In its mitigation efforts, the CE implemented additional administrative,...
Text as published on the HHS OCR breach portal.
Frequently asked questions
How many people were affected by the Shields Health Solutions data breach?
The report to HHS OCR lists 39,762 individuals affected.
When was it reported to HHS?
It was submitted to HHS OCR on Feb 7, 2020.
What type of breach was it?
The OCR portal lists the type of breach as Hacking/IT Incident, with the breached information located in: Email.
Is the investigation still open?
No. The report is in the OCR portal archive, which holds reports where OCR has closed its review.
Is a breach notice letter from Shields Health Solutions legitimate?
This site cannot verify letters. Check the sender against the organisation's official website and the HHS OCR breach portal, and avoid calling numbers or clicking links only listed in an unexpected message. See our guide on what to do after a data breach notice.
Source: HHS OCR Breach Portal, OCR export October 2026. Network USA is not affiliated with HHS or Shields Health Solutions.