HHS OCR report ยท 2025
Zelis Healthcare LLC data breach
OCR report facts
- Covered entity
- Zelis Healthcare LLC
- Entity type
- Business Associate
- State
- Massachusetts
- Individuals affected
- 4,289
- Submission date
- Aug 12, 2025
- Type of breach
- Unauthorized Access/Disclosure
- Location of breached information
- Paper/Films
- Business associate present
- Yes
- Status
- Archive (closed)
OCR description
Zelis Healthcare, LLC 01-25-635022 Breach Web Description The covered entity (CE), Zelis Healthcare, LLC. reported that a mailing error resulted in the impermissible disclosure of protected health information (PHI) of 4,289 individuals. The PHI involved included clinical and demographic information. The CE notified HHS, affected individuals, and the media. In response to the breach, the CE implemented additional administrative, technical, and security safeguards, and retrained workforce me...
Text as published on the HHS OCR breach portal.
Frequently asked questions
How many people were affected by the Zelis Healthcare LLC data breach?
The report to HHS OCR lists 4,289 individuals affected.
When was it reported to HHS?
It was submitted to HHS OCR on Aug 12, 2025.
What type of breach was it?
The OCR portal lists the type of breach as Unauthorized Access/Disclosure, with the breached information located in: Paper/Films.
Is the investigation still open?
No. The report is in the OCR portal archive, which holds reports where OCR has closed its review.
Is a breach notice letter from Zelis Healthcare LLC legitimate?
This site cannot verify letters. Check the sender against the organisation's official website and the HHS OCR breach portal, and avoid calling numbers or clicking links only listed in an unexpected message. See our guide on what to do after a data breach notice.
Source: HHS OCR Breach Portal, OCR export October 2026. Network USA is not affiliated with HHS or Zelis Healthcare LLC.