HHS OCR report ยท 2024
TGI Direct data breach
OCR report facts
- Covered entity
- TGI Direct
- Entity type
- Business Associate
- State
- Michigan
- Individuals affected
- 11,556
- Submission date
- Jan 17, 2024
- Type of breach
- Hacking/IT Incident
- Location of breached information
- Network Server
- Business associate present
- Yes
- Status
- Archive (closed)
OCR description
The business associate, TGI Direct, reported that a software application exposed the protected health information (PHI) of 11,556 individuals. The PHI involved included names, dates of birth, addresses, and diagnoses. The BA notified HHS, the affected individuals, the media, and provided substitute notice. In response to the breach, the BA provided complimentary credit monitoring services and implemented additional administrative, technical, and security safeguards to better protect PHI.
Text as published on the HHS OCR breach portal.
Frequently asked questions
How many people were affected by the TGI Direct data breach?
The report to HHS OCR lists 11,556 individuals affected.
When was it reported to HHS?
It was submitted to HHS OCR on Jan 17, 2024.
What type of breach was it?
The OCR portal lists the type of breach as Hacking/IT Incident, with the breached information located in: Network Server.
Is the investigation still open?
No. The report is in the OCR portal archive, which holds reports where OCR has closed its review.
Is a breach notice letter from TGI Direct legitimate?
This site cannot verify letters. Check the sender against the organisation's official website and the HHS OCR breach portal, and avoid calling numbers or clicking links only listed in an unexpected message. See our guide on what to do after a data breach notice.
Source: HHS OCR Breach Portal, OCR export October 2026. Network USA is not affiliated with HHS or TGI Direct.