HHS OCR report · 2025
Optum Financial Services data breach
OCR report facts
- Covered entity
- Optum Financial Services
- Entity type
- Business Associate
- State
- Minnesota
- Individuals affected
- 2,124
- Submission date
- Nov 13, 2025
- Type of breach
- Unauthorized Access/Disclosure
- Location of breached information
- Paper/Films
- Business associate present
- Yes
- Status
- Archive (closed)
OCR description
The business associate (BA), Optum Financial Services, reported that an employee of its subcontractor mailed the protected health information (PHI) of 2,124 individuals to the wrong individuals. The PHI involved clinical, demographic and financial information. The BA notified HHS, the affected individuals, and the media. In response to the breach, the BA’s subcontractor implemented additional technical and administrative safeguards and retrained the applicable workforce member to better pro...
Text as published on the HHS OCR breach portal.
Frequently asked questions
How many people were affected by the Optum Financial Services data breach?
The report to HHS OCR lists 2,124 individuals affected.
When was it reported to HHS?
It was submitted to HHS OCR on Nov 13, 2025.
What type of breach was it?
The OCR portal lists the type of breach as Unauthorized Access/Disclosure, with the breached information located in: Paper/Films.
Is the investigation still open?
No. The report is in the OCR portal archive, which holds reports where OCR has closed its review.
Is a breach notice letter from Optum Financial Services legitimate?
This site cannot verify letters. Check the sender against the organisation's official website and the HHS OCR breach portal, and avoid calling numbers or clicking links only listed in an unexpected message. See our guide on what to do after a data breach notice.
Source: HHS OCR Breach Portal, OCR export October 2026. Network USA is not affiliated with HHS or Optum Financial Services.