HHS OCR report ยท 2017
Blue Cross and Blue Shield of Kansas City data breach
OCR report facts
- Covered entity
- Blue Cross and Blue Shield of Kansas City
- Entity type
- Health Plan
- State
- Missouri
- Individuals affected
- 725
- Submission date
- May 5, 2017
- Type of breach
- Unauthorized Access/Disclosure
- Location of breached information
- Other
- Business associate present
- No
- Status
- Archive (closed)
OCR description
Blue Cross Blue Shield of Kansas City (Blue KC), the covered entity (CE), discovered that an error caused protected health information (PHI) to be mailed to the wrong recipients. This breach affected 725 individuals. The PHI involved included group health plan numbers and member identification numbers. Blue KC notified all affected individuals and media outlets. To prevent future incidents of this nature, Blue KC added quality checks and secondary reviews for all future mailings. The emp...
Text as published on the HHS OCR breach portal.
Other reports by Blue Cross and Blue Shield of Kansas City
| Covered entity | State | Entity type | Individuals | Submitted | Type of breach | Status |
|---|---|---|---|---|---|---|
| BLUE CROSS AND BLUE SHIELD OF KANSAS CITY | MO | Health Plan | 2,546 | Apr 11, 2014 | Unauthorized Access/Disclosure | Archive (closed) |
Frequently asked questions
How many people were affected by the Blue Cross and Blue Shield of Kansas City data breach?
The report to HHS OCR lists 725 individuals affected.
When was it reported to HHS?
It was submitted to HHS OCR on May 5, 2017.
What type of breach was it?
The OCR portal lists the type of breach as Unauthorized Access/Disclosure, with the breached information located in: Other.
Is the investigation still open?
No. The report is in the OCR portal archive, which holds reports where OCR has closed its review.
Is a breach notice letter from Blue Cross and Blue Shield of Kansas City legitimate?
This site cannot verify letters. Check the sender against the organisation's official website and the HHS OCR breach portal, and avoid calling numbers or clicking links only listed in an unexpected message. See our guide on what to do after a data breach notice.
Source: HHS OCR Breach Portal, OCR export October 2026. Network USA is not affiliated with HHS or Blue Cross and Blue Shield of Kansas City.