HHS OCR report · 2016
New West Health Services d/b/a New West Medicare data breach
OCR report facts
- Covered entity
- New West Health Services d/b/a New West Medicare
- Entity type
- Health Plan
- State
- Montana
- Individuals affected
- 28,209
- Submission date
- Jan 15, 2016
- Type of breach
- Loss
- Location of breached information
- Laptop
- Business associate present
- No
- Status
- Archive (closed)
OCR description
OCR opened an investigation of the covered entity (CE), New West Health Services, dba New West Medicare, after it reported that an employee’s unencrypted laptop computer was stolen from a hotel meeting room. The types of electronic protected health information (ePHI) involved in the breach included demographic information, social security numbers, Medicare claim numbers, financial information, diagnoses, medical histories, and prescription information, and affected 28,209 individuals. The CE...
Text as published on the HHS OCR breach portal.
Frequently asked questions
How many people were affected by the New West Health Services d/b/a New West Medicare data breach?
The report to HHS OCR lists 28,209 individuals affected.
When was it reported to HHS?
It was submitted to HHS OCR on Jan 15, 2016.
What type of breach was it?
The OCR portal lists the type of breach as Loss, with the breached information located in: Laptop.
Is the investigation still open?
No. The report is in the OCR portal archive, which holds reports where OCR has closed its review.
Is a breach notice letter from New West Health Services d/b/a New West Medicare legitimate?
This site cannot verify letters. Check the sender against the organisation's official website and the HHS OCR breach portal, and avoid calling numbers or clicking links only listed in an unexpected message. See our guide on what to do after a data breach notice.
Source: HHS OCR Breach Portal, OCR export October 2026. Network USA is not affiliated with HHS or New West Health Services d/b/a New West Medicare.