HHS OCR report ยท 2023
PillPack LLC data breach
OCR report facts
- Covered entity
- PillPack LLC
- Entity type
- Healthcare Provider
- State
- New Hampshire
- Individuals affected
- 19,032
- Submission date
- May 19, 2023
- Type of breach
- Hacking/IT Incident
- Location of breached information
- Network Server
- Business associate present
- No
- Status
- Archive (closed)
OCR description
The covered entity (CE), PillPack, reported that it experienced a hacking attack affecting the protected health information (PHI) of 19,032 individuals. The PHI involved included names and medications. The CE notified HHS, affected individuals, and the media. In its mitigation efforts, the CE implemented additional administrative, technical, and security safeguards to better protect its PHI.
Text as published on the HHS OCR breach portal.
Frequently asked questions
How many people were affected by the PillPack LLC data breach?
The report to HHS OCR lists 19,032 individuals affected.
When was it reported to HHS?
It was submitted to HHS OCR on May 19, 2023.
What type of breach was it?
The OCR portal lists the type of breach as Hacking/IT Incident, with the breached information located in: Network Server.
Is the investigation still open?
No. The report is in the OCR portal archive, which holds reports where OCR has closed its review.
Is a breach notice letter from PillPack LLC legitimate?
This site cannot verify letters. Check the sender against the organisation's official website and the HHS OCR breach portal, and avoid calling numbers or clicking links only listed in an unexpected message. See our guide on what to do after a data breach notice.
Source: HHS OCR Breach Portal, OCR export October 2026. Network USA is not affiliated with HHS or PillPack LLC.