HHS OCR report · 2024
The Prudential Insurance Company of America data breach
OCR report facts
- Covered entity
- The Prudential Insurance Company of America
- Entity type
- Health Plan
- State
- New Jersey
- Individuals affected
- 36,075
- Submission date
- Apr 22, 2024
- Type of breach
- Hacking/IT Incident
- Location of breached information
- Network Server
- Business associate present
- No
- Status
- Archive (closed)
OCR description
The covered entity (CE), The Prudential Insurance Company of America, reported that it experienced a cybersecurity incident that affected the protected health information (PHI) of 36,092 individuals. The PHI involved included names, addresses, dates of birth, drivers’ license and Social Security numbers, diagnoses, and other treatment information. The CE notified HHS, the media and affected individuals. In response to the breach, the CE implemented additional technical and security safeguards.
Text as published on the HHS OCR breach portal.
Other reports by The Prudential Insurance Company of America
| Covered entity | State | Entity type | Individuals | Submitted | Type of breach | Status |
|---|---|---|---|---|---|---|
| The Prudential Insurance Company of America | NJ | Health Plan | 1,945 | Mar 11, 2020 | Hacking/IT Incident | Archive (closed) |
Frequently asked questions
How many people were affected by the The Prudential Insurance Company of America data breach?
The report to HHS OCR lists 36,075 individuals affected.
When was it reported to HHS?
It was submitted to HHS OCR on Apr 22, 2024.
What type of breach was it?
The OCR portal lists the type of breach as Hacking/IT Incident, with the breached information located in: Network Server.
Is the investigation still open?
No. The report is in the OCR portal archive, which holds reports where OCR has closed its review.
Is a breach notice letter from The Prudential Insurance Company of America legitimate?
This site cannot verify letters. Check the sender against the organisation's official website and the HHS OCR breach portal, and avoid calling numbers or clicking links only listed in an unexpected message. See our guide on what to do after a data breach notice.
Source: HHS OCR Breach Portal, OCR export October 2026. Network USA is not affiliated with HHS or The Prudential Insurance Company of America.