HHS OCR report ยท 2020
Presbyterian Health Plan data breach
OCR report facts
- Covered entity
- Presbyterian Health Plan
- Entity type
- Business Associate
- State
- New Mexico
- Individuals affected
- 3,557
- Submission date
- Nov 23, 2020
- Type of breach
- Unauthorized Access/Disclosure
- Location of breached information
- Paper/Films
- Business associate present
- Yes
- Status
- Archive (closed)
OCR description
The business associate (BA), Presbyterian Health Plan, reported that an employee sent documents that contained the protected health information (PHI) of 3,357 individuals to the wrong recipients. The PHI involved included names and diagnoses. The BA notified HHS, affected individuals, the media, and provided substitute notice. In response to the breach, the BA strengthened its administrative safeguards and retrained its staff.
Text as published on the HHS OCR breach portal.
Other reports by Presbyterian Health Plan
| Covered entity | State | Entity type | Individuals | Submitted | Type of breach | Status |
|---|---|---|---|---|---|---|
| Presbyterian Health Plan | NM | Health Plan | 7,100 | Mar 18, 2025 | Hacking/IT Incident | Under investigation |
Frequently asked questions
How many people were affected by the Presbyterian Health Plan data breach?
The report to HHS OCR lists 3,557 individuals affected.
When was it reported to HHS?
It was submitted to HHS OCR on Nov 23, 2020.
What type of breach was it?
The OCR portal lists the type of breach as Unauthorized Access/Disclosure, with the breached information located in: Paper/Films.
Is the investigation still open?
No. The report is in the OCR portal archive, which holds reports where OCR has closed its review.
Is a breach notice letter from Presbyterian Health Plan legitimate?
This site cannot verify letters. Check the sender against the organisation's official website and the HHS OCR breach portal, and avoid calling numbers or clicking links only listed in an unexpected message. See our guide on what to do after a data breach notice.
Source: HHS OCR Breach Portal, OCR export October 2026. Network USA is not affiliated with HHS or Presbyterian Health Plan.