HHS OCR report ยท 2021
ElderServe Health, Inc. dba RiverSpring Health Plans data breach
OCR report facts
- Covered entity
- ElderServe Health, Inc. dba RiverSpring Health Plans
- Entity type
- Health Plan
- State
- New York
- Individuals affected
- 31,195
- Submission date
- Apr 16, 2021
- Type of breach
- Hacking/IT Incident
- Location of breached information
- Business associate present
- No
- Status
- Archive (closed)
OCR description
The covered entity (CE), ElderServe Health dba RiverSpring Health Plans, reported that an employee was the victim of an email phishing scheme that affected the electronic protected health information (ePHI) of 31,195 individuals. The ePHI involved included names, dates of births, addresses, Social Security numbers, diagnoses/conditions, lab results, medications prescribed, health insurance information, and other treatment information. The CE notified HHS, affected individuals, the media, an...
Text as published on the HHS OCR breach portal.
Frequently asked questions
How many people were affected by the ElderServe Health, Inc. dba RiverSpring Health Plans data breach?
The report to HHS OCR lists 31,195 individuals affected.
When was it reported to HHS?
It was submitted to HHS OCR on Apr 16, 2021.
What type of breach was it?
The OCR portal lists the type of breach as Hacking/IT Incident, with the breached information located in: Email.
Is the investigation still open?
No. The report is in the OCR portal archive, which holds reports where OCR has closed its review.
Is a breach notice letter from ElderServe Health, Inc. dba RiverSpring Health Plans legitimate?
This site cannot verify letters. Check the sender against the organisation's official website and the HHS OCR breach portal, and avoid calling numbers or clicking links only listed in an unexpected message. See our guide on what to do after a data breach notice.
Source: HHS OCR Breach Portal, OCR export October 2026. Network USA is not affiliated with HHS or ElderServe Health, Inc. dba RiverSpring Health Plans.