HHS OCR report · 2016
Waiting Room Solutions Limited Liability Limited Partnership data breach
OCR report facts
- Covered entity
- Waiting Room Solutions Limited Liability Limited Partnership
- Entity type
- Business Associate
- State
- New York
- Individuals affected
- 700
- Submission date
- Dec 23, 2016
- Type of breach
- Unauthorized Access/Disclosure
- Location of breached information
- Business associate present
- Yes
- Status
- Archive (closed)
OCR description
Waiting Room Solutions (WRS), the business associate (BA), found a programming error in its IT system where patients’ billing statements were erroneously emailed to other patients. The breach incident affected 701 patients and the protected health information (PHI) involved included names, medical record numbers, addresses, dates of visits, claims information, and billing and financial information. The business associate provided notice to HHS and to all of the affected individuals. Followi...
Text as published on the HHS OCR breach portal.
Frequently asked questions
How many people were affected by the Waiting Room Solutions Limited Liability Limited Partnership data breach?
The report to HHS OCR lists 700 individuals affected.
When was it reported to HHS?
It was submitted to HHS OCR on Dec 23, 2016.
What type of breach was it?
The OCR portal lists the type of breach as Unauthorized Access/Disclosure, with the breached information located in: Email.
Is the investigation still open?
No. The report is in the OCR portal archive, which holds reports where OCR has closed its review.
Is a breach notice letter from Waiting Room Solutions Limited Liability Limited Partnership legitimate?
This site cannot verify letters. Check the sender against the organisation's official website and the HHS OCR breach portal, and avoid calling numbers or clicking links only listed in an unexpected message. See our guide on what to do after a data breach notice.
Source: HHS OCR Breach Portal, OCR export October 2026. Network USA is not affiliated with HHS or Waiting Room Solutions Limited Liability Limited Partnership.