HHS OCR report · 2018
Family Healthcare of Lake Norman data breach
OCR report facts
- Covered entity
- Family Healthcare of Lake Norman
- Entity type
- Healthcare Provider
- State
- North Carolina
- Individuals affected
- 500
- Submission date
- Jun 19, 2018
- Type of breach
- Hacking/IT Incident
- Location of breached information
- Network Server
- Business associate present
- No
- Status
- Archive (closed)
OCR description
On April 20, 2018, the covered entity (CE), Family Healthcare of Lake Norman, discovered a cyber-attack as the malware was in the process of encrypting information in the CE’s computer system. The CE initially reported that approximately 500 individuals were affected, but after a third party completed a forensic investigation, the CE concluded that there was a low probability of compromise to any PHI. Though the cyber-attack affected the CE’s computer system, the CE’s ePHI was encrypted and p...
Text as published on the HHS OCR breach portal.
Frequently asked questions
How many people were affected by the Family Healthcare of Lake Norman data breach?
The report to HHS OCR lists 500 individuals affected.
When was it reported to HHS?
It was submitted to HHS OCR on Jun 19, 2018.
What type of breach was it?
The OCR portal lists the type of breach as Hacking/IT Incident, with the breached information located in: Network Server.
Is the investigation still open?
No. The report is in the OCR portal archive, which holds reports where OCR has closed its review.
Is a breach notice letter from Family Healthcare of Lake Norman legitimate?
This site cannot verify letters. Check the sender against the organisation's official website and the HHS OCR breach portal, and avoid calling numbers or clicking links only listed in an unexpected message. See our guide on what to do after a data breach notice.
Source: HHS OCR Breach Portal, OCR export October 2026. Network USA is not affiliated with HHS or Family Healthcare of Lake Norman.