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HHS OCR report · 2023

Jacksonville Children's and Multispecialty Clinic data breach

Jacksonville Children's and Multispecialty Clinic, a healthcare provider in North Carolina, reported a breach affecting 40,000 individuals to HHS OCR on Nov 17, 2023.

OCR report facts

Covered entity
Jacksonville Children's and Multispecialty Clinic
Entity type
Healthcare Provider
State
North Carolina
Individuals affected
40,000
Submission date
Nov 17, 2023
Type of breach
Hacking/IT Incident
Location of breached information
Network Server
Business associate present
No
Status
Archive (closed)

OCR description

The covered entity (CE), Jacksonville Children’s and Multispecialty Clinic, reported that it experienced a ransomware attack that affected the protected health information (PHI) of 40,000 individuals. The PHI involved included names, claims information, and treatment information. The CE notified HHS, affected individuals, the media, and posted substitute notice on its website. In response to the breach, the CE offered free credit monitoring services and implemented additional administrative, ...

Text as published on the HHS OCR breach portal.

Frequently asked questions

How many people were affected by the Jacksonville Children's and Multispecialty Clinic data breach?

The report to HHS OCR lists 40,000 individuals affected.

When was it reported to HHS?

It was submitted to HHS OCR on Nov 17, 2023.

What type of breach was it?

The OCR portal lists the type of breach as Hacking/IT Incident, with the breached information located in: Network Server.

Is the investigation still open?

No. The report is in the OCR portal archive, which holds reports where OCR has closed its review.

Is a breach notice letter from Jacksonville Children's and Multispecialty Clinic legitimate?

This site cannot verify letters. Check the sender against the organisation's official website and the HHS OCR breach portal, and avoid calling numbers or clicking links only listed in an unexpected message. See our guide on what to do after a data breach notice.

Source: HHS OCR Breach Portal, OCR export October 2026. Network USA is not affiliated with HHS or Jacksonville Children's and Multispecialty Clinic.