HHS OCR report ยท 2020
CareSource data breach
OCR report facts
- Covered entity
- CareSource
- Entity type
- Health Plan
- State
- Ohio
- Individuals affected
- 8,730
- Submission date
- Nov 11, 2020
- Type of breach
- Unauthorized Access/Disclosure
- Location of breached information
- Paper/Films
- Business associate present
- Yes
- Status
- Archive (closed)
OCR description
The covered entity (CE), CareSource, reported that its business associate (BA) inadvertently mailed the protected health information (PHI) of 8,730 individuals to the wrong recipients. The PHI involved included names, clinical information, and diagnoses/conditions. The CE notified HHS, affected individuals, and the media. To mitigate this breach and prevent similar errors, the CE implemented additional administrative safeguards. OCR obtained assurances that the CE implemented the correcti...
Text as published on the HHS OCR breach portal.
Other reports by CareSource
| Covered entity | State | Entity type | Individuals | Submitted | Type of breach | Status |
|---|---|---|---|---|---|---|
| CareSource | OH | Business Associate | 3,180,537 | Jul 27, 2023 | Hacking/IT Incident | Archive (closed) |
Frequently asked questions
How many people were affected by the CareSource data breach?
The report to HHS OCR lists 8,730 individuals affected.
When was it reported to HHS?
It was submitted to HHS OCR on Nov 11, 2020.
What type of breach was it?
The OCR portal lists the type of breach as Unauthorized Access/Disclosure, with the breached information located in: Paper/Films.
Is the investigation still open?
No. The report is in the OCR portal archive, which holds reports where OCR has closed its review.
Is a breach notice letter from CareSource legitimate?
This site cannot verify letters. Check the sender against the organisation's official website and the HHS OCR breach portal, and avoid calling numbers or clicking links only listed in an unexpected message. See our guide on what to do after a data breach notice.
Source: HHS OCR Breach Portal, OCR export October 2026. Network USA is not affiliated with HHS or CareSource.