HHS OCR report ยท 2019
Chronic Care Management Inc. data breach
OCR report facts
- Covered entity
- Chronic Care Management Inc.
- Entity type
- Business Associate
- State
- Ohio
- Individuals affected
- 612
- Submission date
- Oct 17, 2019
- Type of breach
- Unauthorized Access/Disclosure
- Location of breached information
- Business associate present
- Yes
- Status
- Archive (closed)
OCR description
The business associate (BA), Chronic Care Management (CCM), reported that it emailed the protected health information (PHI) of 612 individuals to the wrong recipients. The PHI involved included names, email addresses, and clinical information. CCM notified HHS, affected individuals, the media, and posted a substitute notice on its website. In its mitigation efforts, the CE implemented additional administrative safeguards and retrained its staff. OCR obtained assurances that the BA impleme...
Text as published on the HHS OCR breach portal.
Frequently asked questions
How many people were affected by the Chronic Care Management Inc. data breach?
The report to HHS OCR lists 612 individuals affected.
When was it reported to HHS?
It was submitted to HHS OCR on Oct 17, 2019.
What type of breach was it?
The OCR portal lists the type of breach as Unauthorized Access/Disclosure, with the breached information located in: Email.
Is the investigation still open?
No. The report is in the OCR portal archive, which holds reports where OCR has closed its review.
Is a breach notice letter from Chronic Care Management Inc. legitimate?
This site cannot verify letters. Check the sender against the organisation's official website and the HHS OCR breach portal, and avoid calling numbers or clicking links only listed in an unexpected message. See our guide on what to do after a data breach notice.
Source: HHS OCR Breach Portal, OCR export October 2026. Network USA is not affiliated with HHS or Chronic Care Management Inc..