HHS OCR report ยท 2023
Marshall Information Services, LLC dba Primary Solutions data breach
OCR report facts
- Covered entity
- Marshall Information Services, LLC dba Primary Solutions
- Entity type
- Business Associate
- State
- Ohio
- Individuals affected
- 7,456
- Submission date
- May 18, 2023
- Type of breach
- Hacking/IT Incident
- Location of breached information
- Network Server
- Business associate present
- Yes
- Status
- Archive (closed)
OCR description
TThe business associate (BA), Marshall Information Services, dba Primary Solutions, reported that it experienced a ransomware attack that compromised the protected health information (PHI) of 7,456 individuals. The PHI involved included names, addresses, birthdates, Social Security numbers, and claims and health insurance information. The BA notified HHS, affected individuals, the media, and provided substitute notice. In response to the breach, the BA implemented additional administrative, t...
Text as published on the HHS OCR breach portal.
Frequently asked questions
How many people were affected by the Marshall Information Services, LLC dba Primary Solutions data breach?
The report to HHS OCR lists 7,456 individuals affected.
When was it reported to HHS?
It was submitted to HHS OCR on May 18, 2023.
What type of breach was it?
The OCR portal lists the type of breach as Hacking/IT Incident, with the breached information located in: Network Server.
Is the investigation still open?
No. The report is in the OCR portal archive, which holds reports where OCR has closed its review.
Is a breach notice letter from Marshall Information Services, LLC dba Primary Solutions legitimate?
This site cannot verify letters. Check the sender against the organisation's official website and the HHS OCR breach portal, and avoid calling numbers or clicking links only listed in an unexpected message. See our guide on what to do after a data breach notice.
Source: HHS OCR Breach Portal, OCR export October 2026. Network USA is not affiliated with HHS or Marshall Information Services, LLC dba Primary Solutions.